➤ WINDOWS UPDATE TROUBLESHOOTING
→ Download Windows Update:
• Go to Start > Settings > Updates & Security > Windows Update > Check for updates
• If there are Pending updates, download and install them
Note: If windows update failed to download or install any pending updates, kindly do it manually using the WindowsUpdate Assistant App
• Go to Windows 10 Software Download
• Click UPDATE NOW to download the WindowsUpdate Assistant App
• Run the WindowsUpdate Assistant and allow it to analyze your Current Windows Update version
• Once done, your PC will reboot multiple times
→ Repair Windows 10
• Press Windows Key + R
• Type [code]powershell[/code] in the run command line and press CTRL + SHIFT + ENTER to gain administrative access
• Wait for the "PS C:\WINDOWS\System32>" to show up, copy and paste the following script and hit enter: sfc /scannow
• After the scan is finished, run this command: Repair-WindowsImage -Online -RestoreHealth
→ Run Windows Update Troubleshooter:
• Go to Settings > Update & Security > Troubleshoot > Select Windows Update > Click Run the Troubleshooter
→ Reset Windows Update Cache:
• Press Windows Key + R
• Type PowerShell in the run command line and press CTRL + SHIFT + ENTER to gain administrative access
• Wait for the "PS C:\WINDOWS\System32>" to show up, copy and paste the following script and hit enter:
Set-Service -Name wuauserv -StartupType Automatic
Set-Service -Name BITS -StartupType Automatic
Set-Service -Name cryptSvc -StartupType Automatic
Set-Service -Name trustedinstaller -StartupType Automatic
Stop-Service wuauserv
Stop-Service BITS
Stop-Service cryptSvc
Stop-Service trustedinstaller
Rename-Item C:\Windows\SoftwareDistribution C:\Windows\SoftwareDistribution.oldFolder
Rename-Item C:\Windows\System32\catroot2 C:\Windows\System32\catroot2.oldFolder
Start-Service wuauserv
Start-Service BITS
Start-Service cryptSvc
Start-Service trustedinstaller
Get-Service wuauserv | Select-Object -Property Name, Status
Get-Service BITS | Select-Object -Property Name, Status
Get-Service cryptSvc | Select-Object -Property Name, Status
Get-Service trustedinstaller | Select-Object -Property Name, Status
→ Repair Windows Update Registry Key:
• Go to: Click here
• Click download (download button located at top-left)
• Install the wuauserv.reg file and click OK (This is to override the existing Windows Update Registry key with a fresh one)
• Restart the PC
• After the restart, click Windows + R and type services.msc to open the Services App
• Locate the "Windows Update" service and the "Background Intelligent Transfer Service"
• Then click the Service Status to START if the status is Stopped or click STOP if the status is Running and then click START again (restart).
→ Download Windows Update from Administrator Account
• Press Windows Key + R
• Type [code]cmd[/code] in the run command line and press CTRL + SHIFT + ENTER to gain administrative access
• Wait for the "C:\WINDOWS\System32>" to show up, copy and paste the following script and hit enter: [code]net user administrator /active:yes[/code]
(this command will activate the default Administrator user account which is hidden in Windows 10)
• Sign out from your existing user account and sign in with the Administrator account
• Run Windows Update from there
• To hide the Administrator account again, sign out from the Administrator account and log back to your original user account
• Open elevated Command Prompt and run this command: net user administrator /active:no
→ Perform In-Place upgrade
• Video Guide on how to do the in-place upgrade: https://www.youtube.com/watch?v=l06XupVqH74&t=241s
• Windows 10 ISO | Software Download: https://www.microsoft.com/en-us/software-download/windows10
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